Contact me
Michael
Levin
Forsberg
UX UI Service Designer
since 2015
I'm a UX and UI designer with a decade of experience in the field, with particular focus om Service Design for the last three years.
I love to enter a project where I can go to the real challenges that leads to a better user experience.I have taught, and executed projects to introduce innovative new solutions to tricky issues.
I've also been a proficient UI-designer with experience in programs such as Figma, Sketch, Adobe Xd and Axure.
Customer Journey Map put in place in the office.
FActlab
FACILITATOR
Jan 2021 - Jan 2021
I was part of and facilitating a designsprint with a customer, FactLab. We introduced the challenge, the team with designated roles such as the decider, gathered insights, generated ideas, built prototypes, conducted user interviews as well as user tests, and finally concluded with recommendations for further continuation of the project.
#Innovation
#Interaction design
#UX
#Customer journey
#Prototyping
#User stories
#Service design
#Interviews
#User story mapping
#User journey
#Design sprint
Performing user research in the local train station.
SKANETRAFIKEN
SERVICE DESIGNER
Jan 2010 - Jan2020
I have during this assignment prototyped and usertested improvements to the Skånetrafiken app when the pandemic hit and peoples traveling behavior changed. I have also coached and educated in Service Design, helping teams keep a customer-centric focus during design and development at Skånetrafiken. I have gathered and structured qualitative and quantitative customer insights and data, led prototyping and usability tests.
#Interaction design
#UX
#Requirements gathering
#Agile UX
#Prototyping
#User stories
#Service design
#User research
#Coaching
#User story mapping
#User journey
CGI GROUP
UX DESIGNER
Aug 2017 - Aug 2019
I lead the design of Heroma, CGIs HR and payroll system. During this time he worked with all teams to streamline their UI, built a framework for design, planned and performed user testing and he modelled average users, personas etc.
#Interaction design
#UX
#Prototyping
#User stories
#User research
#User story mapping
#Design system
#Acceptance criteria
#Lean user testing
Pushing the button on the latest version of the news apps.
MITTMEDIA (NOW BONNIER NEWS)
INTERACTION DESIGNER
Aug 2015 - June 2017
Lead responsibility for the design of MittMedia's News Apps during a transitional period for the company when digitisation, personalised content and pay walls were in focus. Michael worked a lot in Sketch during this period.
#Interaction design
#UX
#User experience design
#Prototyping
#User stories
#Sketch
#Wireframes
#User testing
Contact me
Michael
Levin
Forsberg
UX UI Service Designer
since 2015
I'm a UX and UI designer with a decade of experience in the field, with particular focus om Service Design for the last three years.
I love to enter a project where I can go to the real challenges that leads to a better user experience.I have taught, and executed projects to introduce innovative new solutions to tricky issues.
I've also been a proficient UI-designer with experience in programs such as Figma, Sketch, Adobe Xd and Axure.
NOW
Jan 2021
Customer Journey Map put in place in the office.
At IKEA I have been a UX and UI designer for their Kitchen Planner and satellite products that in combination enable the user journey of buying a kitchen from IKEA. During my time I have utilized IKEAs design system and added to it by creating new UI components for the Kitchen Planner, interviewed
#Requirements handling
#UX
#Requirements gathering
#Concept design
#User interviews
#Prototyping
#UI Design
#User stories
#Service design
#WCAG
#User Story Mapping
#User Journey
#Design System
#Figma
#User testing
#User flows
#Workshop facilitating
#Acceptance criteria
Jan 2021
Jan 2021
I was part of and facilitating a designsprint with a customer, FactLab. We introduced the challenge, the team with designated roles such as the decider, gathered insights, generated ideas, built prototypes, conducted user interviews as well as user tests, and finally concluded with recommendations for further continuation of the project.
#Innovation
#Interaction design
#UX
#Customer journey
#Prototyping
#User stories
#Service design
#Interviews
#User story mapping
#User journey
#Design sprint
#User flows
#Workshop facilitating
#Workshop
Oct 2019
Dec 2020
Performing user research in the local train station.
I have during this assignment prototyped and usertested improvements to the Skånetrafiken app when the pandemic hit and peoples traveling behavior changed. I have also coached and educated in Service Design, helping teams keep a customer-centric focus during design and development at Skånetrafiken. I have gathered and structured qualitative and quantitative customer insights and data, led prototyping and usability tests.
#Interaction design
#UX
#Requirements gathering
#Agile UX
#Prototyping
#User stories
#Service design
#User research
#Coaching
#User story mapping
#User journey
#Agile principles
#User flows
#Workshop facilitating
#Customer experience (CX)
#Lean user testing
Aug 2017
Aug 2019
I lead the design of Heroma, CGIs HR and payroll system. During this time he worked with all teams to streamline their UI, built a framework for design, planned and performed user testing and he modelled average users, personas etc.
#Interaction design
#UX
#Prototyping
#User stories
#User research
#User story mapping
#Design system
#Acceptance criteria
#Lean user testing
Aug 2015
June 2017
Pushing the button on the latest version of the news apps.
Lead responsibility for the design of MittMedia's News Apps during a transitional period for the company when digitisation, personalised content and pay walls were in focus. Michael worked a lot in Sketch during this period.
#Interaction design
#UX
#User experience design
#Prototyping
#User stories
#Sketch
#Wireframes
#User testing
Contact me
Michael
Levin
Forsberg
UX UI Service Designer
since 2015
I'm a UX and UI designer with a decade of experience in the field, with particular focus om Service Design for the last three years.
I love to enter a project where I can go to the real challenges that leads to a better user experience.I have taught, and executed projects to introduce innovative new solutions to tricky issues.
I've also been a proficient UI-designer with experience in programs such as Figma, Sketch, Adobe Xd and Axure.
NOW
Jan 2021
Customer Journey Map put in place in the office.
At IKEA I have been a UX and UI designer for their Kitchen Planner and satellite products that in combination enable the user journey of buying a kitchen from IKEA. During my time I have utilized IKEAs design system and added to it by creating new UI components for the Kitchen Planner, interviewed
#Requirements handling
#UX
#Requirements gathering
#Concept design
#User interviews
#Prototyping
#UI Design
#User stories
#Service design
#WCAG
#User Story Mapping
#User Journey
#Design System
#Figma
#User testing
#User flows
#Workshop facilitating
#Acceptance criteria
Jan 2021
Jan 2021
I was part of and facilitating a designsprint with a customer, FactLab. We introduced the challenge, the team with designated roles such as the decider, gathered insights, generated ideas, built prototypes, conducted user interviews as well as user tests, and finally concluded with recommendations for further continuation of the project.
#Innovation
#Interaction design
#UX
#Customer journey
#Prototyping
#User stories
#Service design
#Interviews
#User story mapping
#User journey
#Design sprint
#User flows
#Workshop facilitating
#Workshop
Oct 2019
Dec 2020
Performing user research in the local train station.
I have during this assignment prototyped and usertested improvements to the Skånetrafiken app when the pandemic hit and peoples traveling behavior changed. I have also coached and educated in Service Design, helping teams keep a customer-centric focus during design and development at Skånetrafiken. I have gathered and structured qualitative and quantitative customer insights and data, led prototyping and usability tests.
#Interaction design
#UX
#Requirements gathering
#Agile UX
#Prototyping
#User stories
#Service design
#User research
#Coaching
#User story mapping
#User journey
#Agile principles
#User flows
#Workshop facilitating
#Customer experience (CX)
#Lean user testing
Aug 2017
Aug 2019
I lead the design of Heroma, CGIs HR and payroll system. During this time he worked with all teams to streamline their UI, built a framework for design, planned and performed user testing and he modelled average users, personas etc.
#Interaction design
#UX
#Prototyping
#User stories
#User research
#User story mapping
#Design system
#Acceptance criteria
#Lean user testing
Aug 2015
June 2017
Pushing the button on the latest version of the news apps.
Lead responsibility for the design of MittMedia's News Apps during a transitional period for the company when digitisation, personalised content and pay walls were in focus. Michael worked a lot in Sketch during this period.
#Interaction design
#UX
#User experience design
#Prototyping
#User stories
#Sketch
#Wireframes
#User testing